Problems with Microsoft Server 2008?

Microsoft obviously run Windows servers, which they tout as highly reliable. Yet their eOpen web site has had a problem for the past 6 days (and maybe longer - it is just that I have been trying to download some software that we purchased for the past 6 days). I can only presume they are upgrading to Windows Server 2008. But that hardly inspires confidence when considering Windows Server. If Microsoft has this much difficulty getting their software to work, what will I experience?

The strangest thing is that I can reach the eOpen page with Firefox, but not with IE. But that doesn't make any difference, because I can't log in anyway.